Frequently Asked Questions

1. What materials can you lasercut?
2. Do you work on minimum quantities?
3. Do you offer laser engraving services?
4. What fees are associated with laser cutting or engraving?
5. What is the difference between a vector file and a raster image?

1. What materials can you lasercut?

As per our main page Lasercut Solutions currently stocks and is available to cut the following materials:

-Acrylic – Up to 25mm thick (other thickness can be arranged please call for information).
-Aluminium – Up to 3mm thick.
-Echopanel – Up to 24mm thick.
-Galvabond – Up to 3mm thick.
-MDF – Up to 32mm thick.
-Mild Steel – Up to 12mm thick.
-Stainless Steel – Up to 5mm thick.
-Timber – Up to 32mm thick.
-Zinc Coated Steels – Up to 2mm thick.

Our laser cutting machines have the capacity to hold 3m x 1.5m sheets for steels and aluminium related products while timber and acrylic sheets 2.4m x 1.2m can be cut on our specialist signage equipment. Please note that any materials that are adversely effected by heat, those that give of toxic fumes when cut or materials that are overly reflective can not be laser cut. These materials include glass, tiles, copper, bronze or PVC to name a few. Please contact us for more information about the materials we can process.
Back to Top

2. Do you work on minimum quantities?

Absolutely not! There are however associated fees for non-account customers that require off one or small runs of parts as can be found in our fees section.
Back to Top

3. Do you offer laser engraving services?

As of mid-2012 Lasercut Solutions is proud to now offer laser engraving services on our new acrylic and timber cutting machine. We now have the capacity to engrave work over the entire 2.4m x 1.2m surface of our machine for your convenience. Materials that can be engraved include acrylic, Echopanel, timber and stainless steel. For more information about engraving services please give us a call.
Back to Top

4. What fees are associated with laser cutting or engraving?

As Lasercut Solutions is a jobbing shop we quote each job as it comes in with prices being valid for 30 days from date of quotation. As such we need appropriate files or artwork in order to be able to give an accurate cutting price prior to commencing work. There are however some fixed fees below which apply to non-account holders:

-Minimum Cutting Charge: $80.00 + Material (if supplied by Lasercut Solutions) + GST
-Programming Fees: $60.00 + GST Per Hour including one free test sample to confirm part accuracy.

Programming fees apply to customers who are unable to provide us with suitable vector art work or files as described in the vectors and raster image FAQ.
Back to Top

5. What is the difference between a vector file and a raster image?

When we take a photo or look at a picture on our screen the image is made up of a series of thousands of pixels (short for picture element) and is known as a raster image. Computers are able to display these pictures by storing the unique colour information of each pixel inside the image file itself. Programs are then written to read these files and tell the monitor what colour each pixel needs to be in order to show the picture back to us. This however becomes problematic if we wish to scale the picture and make it very large because the only way we can now increase the size of the picture is to stretch the pixels, not only providing a blurry image but also losing accuracy.

Conversely vector files are created from a series of lines and arcs and are depicted as such by mathematical equations, we can then infinitely scale this file up or down and our precision is not lost. It is with this in mind that precision laser cutting equipment and mechanical cutters instead rely on the accuracy of vector files. These are the types of files we require for cutting and can be shown in the table below:


Raster Files (Programming Fees) Vector Files (NO Programming Fees)
*.jpeg *.eps
*.png *.dwg
*.gif *.dxf
*.bmp *.sbd (Signblazer)
*.tga *.ai

Customers supplying files from products such as Corel Draw and Illustrator please note although these software packages output DXF's they have a tendency to break them into a series of small line segments. This provides sub-standard cutting conditions and as such it is best to provide an EPS file, flattened onto a single layer and saved to a previous version (Illustrator 3 or 4) for compatibility with our software systems.
Back to Top